Legal

Refund & Cancellation Policy

Effective date: June 7, 2025  ·  Last updated: June 7, 2026

We want you to be completely satisfied with Darajah. If you are not happy with your purchase, we will make it right.

Our Purchase

Darajah offers a single purchase: a one-time lifetime upgrade for ₹599 (INR) that unlocks all 30 levels of Islamic learning content permanently on your account. There are no subscriptions and no recurring charges.

Refund Eligibility

You are eligible for a full refund if:

  • You request a refund within 7 days of your purchase date.
  • You have not completed more than 5 premium lessons.
  • There was a technical issue that prevented you from accessing premium content.

We also consider refunds outside these criteria on a case-by-case basis. If you have a genuine concern, please reach out.

How to Request a Refund

Email us at support@getdarajah.com with:

  • Your registered email address.
  • Your Razorpay payment ID.
  • The reason for your refund request.

We will respond within 2 business days and process approved refunds within 5–7 business days.

Cancellation

As Darajah is a one-time purchase (not a subscription), there is nothing to "cancel." Your premium access remains active for the lifetime of your account.

To delete your account, email support@getdarajah.com. Account deletion does not automatically trigger a refund.

Payment Gateway

All payments are processed by Razorpay, a PCI-DSS Level 1 compliant payment gateway regulated by the Reserve Bank of India (RBI).

Contact

support@getdarajah.com · Mon–Fri, IST

Related policies: Privacy Policy · Terms of Service

بسم الله الرحمن الرحيم